I'm a current Telus customer, and at first, I received an email notice from "First Choice Credit Services" on June 26, 2025, claiming that I have a certain amount of money uncollected regarding the "settlement" of an already closed account dating bac...
To explain overall, I made an order online on the 23/06 and my order was supposed to be shipped on the 30/06. they call me a few day after to obtain more information (yeah okay tha fine), after that they call me the week after for the same thing, I e...
I have called in 4 times now to discontinue our home phone line. Each time they say so sorry we will do it right now ..and then when I call back in a month they say sorry it wasn't done right we will do it now. Repeating cycle! They did remove the ch...
Why can't I record programs off channel 557 muchmusic anymore? I've been doing it for over a decade and it just stopped this week, Says it's not allowed anymore.
Every time I log in, I have to wait for a 6 digit code, even though I select "trust browser". If I trust the browser, I should not have to wait for a 6 digit code, otherwise, why is the browser giving me the option to "trust browser" in the first pla...
I'm not a Telus home customer (but am a mobility customer) and do not intent do be. I have old Telus aerial lines running from the pole in the alley to my home and I'd like to know which department to talk to about having the lines taken down (or mov...
On "My TELUS", it shows that I have four services, home phone, internet, optik and "dialup internet". I also have two month-to-month lines on Koodo. According to TELUS Rewards, I'm in Gold tier, because I have two services. I would argue that based o...
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