TV
Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 76351 Views
  • 264 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 49243 Views
  • 43 replies
  • 7 kudos

Slow response remote

Sadly it has to be asked again, because ‘check posts from this week’ response isn’t valid 3 years later… hoping for a real answer!Typing in search- you slide over 2 and press ok, it lags and you’ve just typed ‘as’ now. No where near what you wanted, ...

Sumbl1ss by Neighbour
  • 1794 Views
  • 1 replies
  • 0 kudos

Cannot get Telus TV+ App to play On Demand on iPad

Cannot get Telus TV+ to play On Demand on iPad 5th gen. Live TV seems to work, which is odd. Have tried the 'uninstall the TV Carrier' suggestion on other strings, and then logged in manually, have uninstallled an re-installed app several times. Usin...

dbc by Neighbour
  • 5047 Views
  • 8 replies
  • 0 kudos

TelusTV+ Chromecast App Log-in Error

Hi,After installing the app and attempting to login, I've been getting an error that states, "Your account login has failed, please visit TV support so we can assist you with your issue." And the app won't let me log into my Android phone app or Chro...

Sole21 by Neighbour
  • 1498 Views
  • 2 replies
  • 0 kudos

Optibox and q990b soundbar

Anyone else this setup ? Any tips to get the best set up? I will have a tv with a few 2.1 inputs. Just wanted some thoughts; wont' be connecting any other devices.

thalakar by Organizer
  • 2490 Views
  • 3 replies
  • 0 kudos

Are there any benefits to the new box vs a third party option? (Apple TV)?

Signed up with Telus a few days ago and just got my Optik tv boxes in the mail.We already have an Apple TV, so I downloaded the Telus TV+ app while I waited for the Telus boxes, only to be disappointed that the TV boxes offered at best, a similar qua...

BradCL by Organizer
  • 11373 Views
  • 14 replies
  • 1 kudos

Cloud PVR 45 Day Retention / Picture Quality

i am considering a move from Delta Cable (Eastlink) to Telus. I am concerned with picture quality and cloud pvr retention. I have read about unlimited shows for 45 days, but sales is saying that i can use favourites to redownload or stream shows beyo...

sbkeenan by Neighbour
  • 3815 Views
  • 3 replies
  • 1 kudos

OptikTV and bandwidth usage

Telus internet monitors bandwidth usage. So if you go to youtube on your computer and uses 5GB then your bandwidth usage will go up by 5GB (obviously). now, but what happens to your bandwidth usage if you use optikTV for these 3 things? does it incre...

Pixelized picture/interfeance

We get pixelized video on Knowledge Channel all the time but today we were getting it on most other channels. It's not constant and it happens in different locations on the screen. It's like some kind of interference. Today was windy and rainy but on...

Missing episode

Hi @dru. I saw your post about missing episodes.I've just been watching Agatha Raisin on Acorn and the very last episode is missing.Here's the info:- Show name: Agatha Raisin- Season: 4- Episode number: 7 - There Goes The Bride Part 2- Date of airing...

NQ4567 by Neighbour
  • 1491 Views
  • 1 replies
  • 0 kudos
Trending tags
Friendliest neighbours