Forum Discussion

buttercup's avatar
buttercup
Organizer
4 years ago
Solved

amazon prime

I just got a new wireless 4k box, how do I get my amazon prime on it? Where do I get the 'code' that it asks for?
  • Dimo-X's avatar
    Dimo-X
    4 years ago

    Yikes, well glad to know they sorted out the issue!

buttercup's avatar
buttercup
Organizer
4 years ago

Thanks, the problem actually turned out to be the wrong wireless box.  After being on the phone with Telus for an hour, they decided I had the wrong box.  They are sending me a new one - hope that works!!

xray's avatar
xray
Hero
4 years ago

If they sent you a non-4K box then some apps including Amazon Prime will not be available. What is the model number of the box they sent you? All 4K boxes show 4K on the front panel.

  • buttercup's avatar
    buttercup
    Organizer
    4 years ago
    Actually, it was SUPPOSED to be a 4K box, but it's not. Hopefully the new one they send will be the right one.
    • Dimo-X's avatar
      Dimo-X
      Icon for Moderator rankModerator
      4 years ago

      Yikes, well glad to know they sorted out the issue!

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