Forum Discussion
buttercup
4 years agoOrganizer
amazon prime
I just got a new wireless 4k box, how do I get my amazon prime on it? Where do I get the 'code' that it asks for?
- 4 years ago
Yikes, well glad to know they sorted out the issue!
WestCoasterBC
Community Power User
4 years agoGo to channel 424 on your optik box.
Fastest is scan the QR code with your camera at your tv.
Or go to www.PrimeVideo.com/mytv
Sign into your Amazon account then enter the code displayed on your tv. Click on register device, It will then sign into your Amazon Video account which will now be on your optik box.
- buttercup4 years agoOrganizer
Thanks, the problem actually turned out to be the wrong wireless box. After being on the phone with Telus for an hour, they decided I had the wrong box. They are sending me a new one - hope that works!!
- xray4 years agoHero
If they sent you a non-4K box then some apps including Amazon Prime will not be available. What is the model number of the box they sent you? All 4K boxes show 4K on the front panel.
- buttercup4 years agoOrganizerActually, it was SUPPOSED to be a 4K box, but it's not. Hopefully the new one they send will be the right one.