Forum Discussion

leslie4's avatar
leslie4
Neighbour
2 years ago

Wireless Optik Box and PVR issues after multiple replacements

Since updating my TV Optik equipment last fall (Sept/Oct) with the fiber optik upgrade and needing new equipment to access Netflix I've had nothing but problems.  Boxes freezing up, locking up or dis...
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
2 years ago

Definitely not the experience we want our customers to have. I'll send you a private message to discuss further.

julestasch's avatar
julestasch
Neighbour
2 years ago

We are having the exact same problem - why not post the solution on here??

 

  • El-Eric's avatar
    El-Eric
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi julestasch I recommend calling in to our tech support team in order to diagnose the issue. Please contact them at 1-888-811-2323

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