Forum Discussion

MajorPain's avatar
MajorPain
Neighbour
2 years ago

VOD Errors when accessing FXNOW

Using my 4K box, I get errors when accessing specific episodes of the same VOD series on FXNOW.  When clicking on an episode, I receive the error code 0x80004005, which says it needs a license.  Of interest, I can access the content from my PC through TelusTvPlus.  Can somebody fix this playback issue?

5 Replies

    • MajorPain's avatar
      MajorPain
      Neighbour

      I appreciate your interest, and I don't know what would have changed in the last two days, but your suggestion did not change anything,

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        Since you're able to access the content through TelusTVPlus on your PC, we’ll need to investigate further on our end.

        Could you please send us a private message with your account details so we can assist you more effectively?