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Unable to login to new TELUS TV+ app on iOS and iPadOS
I've downloaded the new TELUS TV+ app but have been unable to successfully login. When I try to, I receive the following message: "Login failed. The app can't connect to the server. Check your Intern...
Which version of iOS / iPadOS are you using? Which iPhone model is it?
Have you tried:
- going into Settings (main settings on iOS/iPadOS)
- Scroll down and tap on TV Provider.
- Does it give you the option to Sign Out? If yes, sign out and then go back to log in to TV+ again.
I have an iPhone 13 and I am able to log in to the TV+ app without experiencing the same issue.
Yep, same issues as you're experiencing. When the new app, TelusTv+, was introduced, I simply replied to prompts to sign in with Telus provider - no password or username required. Now for some reason the login procedure has changed and when I enter my Telus username and password the page keeps refreshing and asking for the username and password again - it's groundhog day. How in the heck does Telus always manage to make their service worse than it was before they introduced a new app that was supposed to improve their service? There's Telus manager somewhere who's sending out emails to employees directing them to play games with customers.
Same issue for me. Signing out and back in also does nothing to correct the issue
