Forum Discussion

KaRo's avatar
KaRo
Neighbour
10 months ago

Unable to activate Disney+

I subscribed to a bundle and my Netflix and Prime accounts were transferred and activated without a problem, but I can’t activate my Disney+ account, which happens to be the one account I already had with Telus. The activate link is not working.

10 Replies

Replies have been turned off for this discussion
  • I am having the same issue with Disney +, no problems whatsoever with Amazon, Netflix, amd Telus.  Help please!

    • Bworm's avatar
      Bworm
      Neighbour

      Hey, I just tried it on my computer instead of my phone and it worked. Problem solved! Cheers

    • Samg92's avatar
      Samg92
      Neighbour

      Im having the same issue but with netflix

      • Bworm's avatar
        Bworm
        Neighbour

        This problem has been resolved by completing the merge on my computer instead of my phone. 

  • Can you or have you tried to access Disney+ on a computer outside of the Telus app assuming you have a user name and password?