Forum Discussion
katbel78
3 years agoAdvisor
TelusTV+ login doesn't stick
Every time I launch the app on my iPad , I need to login again and again
iPados 16.3.2 , TelusTv+ 9.0.1, Frustration 9.999
9 Replies
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- katbel78Advisor
To answer Telus email of this morning : Did it solve your problem?
No, it didn’t. Still dealing with the same issue.
A question for Telus: did you fix our issue? Because you need to fix it in your app.ASAP - lp1212Friendly Neighbour
I called Telus and they are are of the problem and are trying to fix it.
- lp1212Friendly Neighbour
Same here, ready to jump off a bridge.
- buckycatLeader
Have you tried the steps in this thread?
- katbel78Advisor
Thanks, I read it before posting
but doesn’t solve the issue. I can login but next time I use the app I need to login again
- Optik-Kate
TELUS Team Member
Hi katbel78 , can you try turning it off and fully uninstalling the app, reinstall it, and make sure to say 'no' to the SSO prompt when launching the app again?
Could you also share the full version and edition of your app? 9.0.1 (###) (need the 3 digit after 9.0.1) Thanks!