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RN1's avatar
RN1
Neighbour
2 years ago
Solved

Telus no longer connects the remote to my TCL ROKU tv after 4 years

A week ago my remote would neither turn off or turn on my television set. This is after four successful years of having the two combined. Phone tech-support, nor a live tech-support person was able t...
  • Jthood's avatar
    2 years ago

    I had this happen to me too. I think it may be related to TCL update to 12.5 done on oct 31/23. I unplugged tv from wall and pressed power on tv for a few seconds.  Reset the remote to reset code 9999.  then Rest remote to code 0021 and now everthing is working as before. Powers on off tv with telus slimline 2 remote , volume, mute etc work, optik tv buttons work.