Forum Discussion

Doc99's avatar
Doc99
Neighbour
11 months ago
Solved

Telus Tv plus app on firestick

When will Telus introduce an app on Firestick?

  • Already asked a few times. Same answer from Telus: they won't announce anything until it's ready. They have been looking into the Firestick but have not announced anything.

27 Replies

  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager

    Doc99 We're excited to announce that TELUS TV+ is now available on 

    We're excited to announce that TELUS TV+ is now available for Firestick, Fire Cube, and TV sets running Fire TV with FireOS 6 or higher. Thanks so much for your patience!

     

    Read more about it here

    • Kbstark's avatar
      Kbstark
      Neighbour

      Hi dru. I have firestick os7 and the telus tv plus app is not in the app store. Suggestions how to install or find?

      • KHR's avatar
        KHR
        Icon for TELUS Team Member rankTELUS Team Member

        Hi Kbstark 

         

        If you're in Canada and your Amazon account is Canadian and you still can't find the app, can you please share the exact device type (e.g. Fire TV Stick 4K Max). You can find this in Settings > My Fire TV > About > Device Type? 

         

  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    Already asked a few times. Same answer from Telus: they won't announce anything until it's ready. They have been looking into the Firestick but have not announced anything.

  • Hi there,

    I'm thinking of switching to Telus but I can't find any answer if I can get the Optik app on a Firestick?  Anything else I should consider besides a Firestick.  Google Chromecast is going away so that's not a good solution. 

    • dru's avatar
      dru
      Icon for Community Manager rankCommunity Manager

      Dmh0605 We wanted to follow-up and let you know TELUS TV+ is now available on Firestick, Fire Cube, and TV sets running Fire TV with FireOS 6 or higher. Thanks for your patience with us!

       

      Read more about it here

      • reiddab's avatar
        reiddab
        Neighbour

        Great news! As a longtime Telus TV, Internet and Mobility customer this is great to be able to add to my viewing options.

        Will the FireTV app allow me to view/stream recordings from my PVR?

    • newio's avatar
      newio
      Organizer

      You can sideload the app onto the Firestick and it works. I don't know why Telus refuses to make it available on the amazon store... all talk, but no action for years. Bell TV and Shaw's Ignite TV are on there.

      • reiddab's avatar
        reiddab
        Neighbour

        Where would one find a compatible *.apk file to sideload? I've tried a couple but after installing them the app won't open and just crashes.

    • Nighthawk's avatar
      Nighthawk
      Icon for Community Power User rankCommunity Power User

      This gets asked frequently. You can find the answer to the last time it was asked here.

  • koffmcsp's avatar
    koffmcsp
    Friendly Neighbour

    Dang just signed up for two years got my spare TV’s outside and extra sporting game tv in basement both have firestick and Telus + app isn’t available. Had I known I wouldn’t have signed up with Telus. Oh well lesson learned back to Shaw in 2 years. 

    • newio's avatar
      newio
      Organizer

      "TELUS TV+ - Android TV" app from google play works on my Firestick if sideloaded.

      • koffmcsp's avatar
        koffmcsp
        Friendly Neighbour
        Hi,

        Thanks for letting me know I’ll have to look into that not sure what side load means lol. But I was able to also just dL the Sportsnet and TSN and CTV apps which will work for my sports so that’s great. Sent from my iPhone
    • Nighthawk's avatar
      Nighthawk
      Icon for Community Power User rankCommunity Power User

      Telus clearly states which platforms are supported on their website.

       

      That being said, Fire has come up a few times on the forums and it is supposedly in the works but Telus hasn't announced the progress or possible release date. 

  • Does anyone know if Telus has any plans for a Amazon Firestick app. Surprised they don't have one already as soo many people have it.
    • dru's avatar
      dru
      Icon for Community Manager rankCommunity Manager

      Davnesh We're excited to announce that TELUS TV+ is now available for Firestick, Fire Cube, and TV sets running Fire TV with FireOS 6 or higher. Thanks for your patience!

       

      Read more about it here

    • WestCoasterBC's avatar
      WestCoasterBC
      Icon for Community Power User rankCommunity Power User

      I would imagine it will likely come at some point and time. Once everything is running perfect on android tv, Apple TV.

      • KHR's avatar
        KHR
        Icon for TELUS Team Member rankTELUS Team Member

        A TELUS TV+ app for Firestick is on the horizon. I can't elaborate on details about timing other than we should have something to share at some point in the new year. There are a TON of different Fire devices, from TVs to sticks to cubes, and different policies on FireOS upgrades depending on the device, so testing and QA is complex.

  • telcoman's avatar
    telcoman
    Friendly Neighbour

    There appears to be no way to install the Optik TV app on a firestick. i have tried every trick I can think of. With a lot of people including myself signing up for Starlink for our RV's this is a pain in ass. I notice the competitor, Shaw has an app built in so does bell with a firestick. This gives them a  competitive advantage. I do not want to switch, as I get an employee discount on Telus and it's a matter of loyalty,  They really  need to get their act together. A lot of us are getting Starlink for our RV's and want to use Optik without having to hook a laptop up to use it. How hard is it to get their app added to Amazons app store. 

    • dru's avatar
      dru
      Icon for Community Manager rankCommunity Manager

      telcoman Great news - TELUS TV+ is now available for Firestick, Fire Cube, and TV sets running Fire TV with FireOS 6 or higher. 

       

      Read more about it here

    • dru's avatar
      dru
      Icon for Community Manager rankCommunity Manager

      telcoman I can't confirm Firestick will be supported in the immediate future but we do plan on expanding support to more devices. If/when we support is available, we'll be loud and proud with it.