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Telus Tv+ doesn't work anymore on any platform for my account
Hello, I have been with Telus TV from the very beginning in 2010. Back then it was $10 a month promo for their subscription. One of the best features that came out was Optik Tv on the go. With thi...
That's definitely odd. There are a few 'in home only' channels that have rules in place dictating that you'd have to be at home on your own Wi-Fi (i.e. ABC, FOX, HBO Canada, etc.) but that list is obviously far smaller than the channels that should be available anywhere, including the SportsNet package. Your best bet would probably be to reach out to our Tech Support team so they could investigate this for you. Alternatively, you can send us a private message as well and we can get you in touch with them!
Awesome. Apparently your profile wasn't synced in the system; so it was essentially a reboot of your profile in the channel system to ensure that the channels made available matched what you're subscribed to / billed for. Very sorry for the inconvenience of this, and the time it took to correct the issue.
That is how they fixed it.
This is the resolution, not what was reported as resolved.
Apparently your profile wasn't synced in the system; so it was essentially a reboot of your profile in the channel system to ensure that the channels made available matched what you're subscribed to / billed for. Very sorry for the inconvenience of this, and the time it took to correct the issue
Thanks
