Forum Discussion
Telus Tv+ doesn't work anymore on any platform for my account
Hello, I have been with Telus TV from the very beginning in 2010. Back then it was $10 a month promo for their subscription. One of the best features that came out was Optik Tv on the go. With thi...
TELUS_Support
Official Support Team
Official Support TeamWe may want our team to look into your account to see why this is happening...we'll send you a private message to discuss further!
Hello,
Please do look into it.
1. I first called Telus support about this over a year ago, no one ever got back to me, I called a few months after the initial call to follow up, and that is when someone said the problem is I need to completely change my subscription to cloud based PVR with additional monthly fees for the that. ( not a practical solution in my opinion). After that nobody followed up and I just forgot about it and felt defeated that telus cannot find a solution
2. The olympics will be starting in a few weeks and it would be nice to watch some live events when I'm not at my home.
3. How soon would I expect a private message? as I said above, I've been told by telus support in the past we will contact you when we find a resolution, and since no one ever followed up I assume there was no fix other what the tech support suggested.............. pay more for newer subscription.
