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Telus Tv+ doesn't work anymore on any platform for my account
Hello, I have been with Telus TV from the very beginning in 2010. Back then it was $10 a month promo for their subscription. One of the best features that came out was Optik Tv on the go. With thi...
That's definitely odd. There are a few 'in home only' channels that have rules in place dictating that you'd have to be at home on your own Wi-Fi (i.e. ABC, FOX, HBO Canada, etc.) but that list is obviously far smaller than the channels that should be available anywhere, including the SportsNet package. Your best bet would probably be to reach out to our Tech Support team so they could investigate this for you. Alternatively, you can send us a private message as well and we can get you in touch with them!
did you successfully log in to the app? Occasionally my auto log fails and I have to do a manual user & password.
I have no problems logging in to the app on phone and on pc.
TELUS_SupportOfficial Support Team
We may want our team to look into your account to see why this is happening...we'll send you a private message to discuss further!
Hello,
Please do look into it.
1. I first called Telus support about this over a year ago, no one ever got back to me, I called a few months after the initial call to follow up, and that is when someone said the problem is I need to completely change my subscription to cloud based PVR with additional monthly fees for the that. ( not a practical solution in my opinion). After that nobody followed up and I just forgot about it and felt defeated that telus cannot find a solution
2. The olympics will be starting in a few weeks and it would be nice to watch some live events when I'm not at my home.
3. How soon would I expect a private message? as I said above, I've been told by telus support in the past we will contact you when we find a resolution, and since no one ever followed up I assume there was no fix other what the tech support suggested.............. pay more for newer subscription.
