Forum Discussion
Solved
Telus TV+
Hi I am a Telus subscriber since the upgrade from OptikTV to TelusTV+, I tried to "Cast/Screen share" from my tablet to my Smart TV and I get the Error message "Required Output Protections Are Not Act...
Hi Nancy88
Casting, including chromecast, mirroring, Airplay, etc. were not supported on the Optik TV app and continue to not be supported on the TELUS TV+ app; this includes connecting phones/tablets via HDMI. If you were using this functionality prior to the update, I would classify it under 'bank error in your favor'; it wasn't meant to work. These limitations are in place due to copyright restrictions from our content providers. We are looking at adding Airplay and Chromecast to the TELUS TV+ app in the future when appropriate copyright protections are available - please stay tuned for updates.
Nighthawk
Community Power User
Community Power UserTraditionally, casting from the Optik app was never possible. Same with trying to use HDMI from a mobile device. Broadcasters won't allow casting. I have not heard or seen anything that said that limitation has been removed.
- You must not have read my message. It worked when I was using OptikTV.
I am still waiting for Telus tech support or the app creator to get back to me.
Thanks for your response nonetheless.
KHRTELUS Team Member
Hi Nancy88
Casting, including chromecast, mirroring, Airplay, etc. were not supported on the Optik TV app and continue to not be supported on the TELUS TV+ app; this includes connecting phones/tablets via HDMI. If you were using this functionality prior to the update, I would classify it under 'bank error in your favor'; it wasn't meant to work. These limitations are in place due to copyright restrictions from our content providers. We are looking at adding Airplay and Chromecast to the TELUS TV+ app in the future when appropriate copyright protections are available - please stay tuned for updates.
