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MrMeatball's avatar
MrMeatball
Friendly Neighbour
2 years ago

Telus TV+ app on apple tv

Hey, 

 

I have client who we have set up with apple tvs, running the telus tv+app. 

The client has had nothing but issues with the recordings section, and now that we have it figured out it seems that 15-20 mins into watching a recorded show the audio goes out of sync with video. 

 

What's the fix for this? 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey MrMeatball - I personally have this setup and don't have any issues. I recommend deleting the app and re-download it to see if that fixes the issue. Otherwise they may need to contact our tech support team.

     

    - Eric