Forum Discussion
marty0701
3 years agoFriendly Neighbour
Telus TV (Pik TV) - CTV and Global channels keep dropping
Since about Friday, seems that all CTV channels and the CTV affiliates (TSN, for example) keep dropping every 2-10 minutes (random timing), kicking me back to the home screen. The same thing happens ...
Optik-Kate
TELUS Team Member
3 years agoHi grimmt1 thanks for the detailed update. Did you by any chance try to clear your cookies? Wonder if that might have helped. thanks
grimmt1
3 years agoOrganizer
Hi Kate,
No, I didn't make any changes to my browser. I stopped watching Telus TV+ on my PC due to the problem over a week ago and hadn't retried until Monday.
There's a slim chance that maybe a Windows 11 update could have changed something but I doubt it because only Telus TV+ was affected - all my other streaming services were fine (netflix, prime video, appleTV).
- Optik-Kate3 years ago
TELUS Team Member
Okay, thanks for letting me know! Glad it is working now!