Community Spotlight2 MIN READTELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your WayA-BCopper Theft: Impact on Communitiesdru3 MIN READStreaming on TELUS - August 2025A-BKnow Your Scams: A Collection of Resources to Stay Informeddru
Recent ActivityMost RecentNewest TopicsSolutionsBusiness Mobility Account Suspended Abroad – Seeking Advice Hi everyone, I switched two business lines from Rogers to Telus Business Mobility a few days ago. Both lines suddenly went into SOS mode and my account appeared suspended in MyTelus while I’m abroad...Underperforming Download Speeds I recently switched from Rogers to Telus when fibre finally got installed in my area (Maple Ridge, BC). I'm on the Gigabit plan (940Mbps upload, 940Mbps download), and speeds have been great for the ...SolvedUpdating credit card info I have tried three times to update my credit card info, as reminded. Each time I get the message "this will take a moment". Well, yesterday left it for a couple hours and never did update. Twice toda...Channels no longer available Yesterday my PVR was no longer recording so I followed all the steps and solved that problem. Great and easy! BUT now when I was checking my upcoming recordings, all the ones for channels (in St. Alb...Cancel my security service I need to cancel my security service today . My account is [Mod Edit: Removed personal info] The motion sensors in the boathouse that you installed are not as you described. I was told by the install...Fraudulent transaction on a card i never added on telus I got a charge on my debit I never linked to my account. Support is impossible to reach to figure out Billed for no service Hi please why am I still receiving bills from Telus ? I have ported my number in July/August of this year and I don’t have any outstanding bill post deactivation but today I received another bill f...Logon Annoyance Why do I need a security code emailed to me every time I logon to MyTelus? "Trust this device" has been checked over and over and... Missing show on demand Again, the last episode of Jersey shore family vacation hasn't been added on demand yet. When will that happen? Thanks. SolvedEscalation Hi, I'm looking for a way to escalate an issue beyond the escalation support team. I know with companies like Rogers, there's office of the president that deals with issues beyond the regular manag...
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