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Telus TV-21T Quality of HD channels
Hey guys, Since Optik-Kate and others are giving timelines on when things are being updated. Just wondering if there is a timeline on fixing the poor bitrate of regular hd channels? Watching sports...
Hi ShawnTheSheep, we have several updates in the coming quarters to try to improve picture quality. There is a firmware update coming near the end of Q1, and there will be structural improvements on the backend throughout the rest of the year.
TELUS_Support
Official Support Team
Official Support TeamOur team is definitely working on picture quality as a priority, and while we don't have updates to share here at this moment, there are updates planned to address this as soon as possible.
Switched from Shaw after many years and regretting it as well. Android box is low resolution today and I’d have better picture quality on an old CRT tv…
Would best for Telus to start fixing this issue SOON before losing a bunch of customers.
- TELUS_Support
We're sorry to hear about your experience. We appreciate your patience and hope to have a resolution soon.
