Forum Discussion
ShawnTheSheep
2 years agoOrganizer
Telus TV-21T Quality of HD channels
Hey guys, Since Optik-Kate and others are giving timelines on when things are being updated. Just wondering if there is a timeline on fixing the poor bitrate of regular hd channels? Watching sports...
- 2 years ago
Hi ShawnTheSheep, we have several updates in the coming quarters to try to improve picture quality. There is a firmware update coming near the end of Q1, and there will be structural improvements on the backend throughout the rest of the year.
Richardkm
2 years agoFriendly Neighbour
Thanks, Kate, for the update.
I understand that improving picture quality is a "huge undertaking", however it seems that this is issue is poor product design and product decisions by your vendor and his firmware team. Having the Android box continuously on HDR (which is optimized for 4K) when 99% of the TELUS TV programming deliverables are regular HD and thus badly displayed, seem to be nonsensical and bad design.
Pls let me know when this is improved - in the meantime, I found out that if I stream from my Sportsnet+ App via Airplay to my LG TV, I can get actual HD resolution for Canucks games.
By the way, when I cast to the Telus Box via Chromecast, I only get 1/4 of a screen. Seems to be another bug.
Richard