Forum Discussion
TV Box Won't Set Up
I received my Telus Digital Box yesterday in the mail. I grabbed it from the mailbox. I followed all instructions. Plugged the box into the TV via HDMI, plugged the box into the wall. The box has a l...
KHR
TELUS Team Member
TELUS Team MemberIf you can see the LED lit up, it isn't a power problem. What colour is the light? If it's blue, the box is in standby mode. You can press the glossy round button on the front to wake it up. If the LED is white, the box is powered on and you're likely on a different input, as FuzzyLogic suggested. Grab your TV manufacturer's remote, and press the 'input' or 'source' button until your TV screen indicates that you're on the same HDMI input that the box is plugged into. Not all HDMI cables are created equally - please use the HDMI cable that came in your kit.
There are full set-up instructions at www.telus.com/telustvsetup
