Forum Discussion
TV Box Issues Resolved?
Hi all
I am currently with Rogers/Shaw. I used to be with Telus but had to cancel my services due to the many TV box issues that have been canvassed in this forum. Today, Telus called me and offered me a deal to switch back. I am wondering if the majority of the TV box issues have been resolved (I haven't kept abreast of the issue since 2023) or whether I should just stick with Rogers/Shaw. Any advice would be greatly appreciated.
Many thanks
Jack
1 Reply
TELUS_SupportOfficial Support Team
Our team is constantly updating our Optik system, as well as implementing regular patches and releases to address known issues. They'll also continue to do so moving forward, and we use feedback from this community to share directly with the dev team in order to prioritize said updates and releases. We'd love to have you back, so let us know if you have any questions or would like further information!
