Forum Discussion
xray
10 months agoHero
TELUS TV+ app records to cloud but I have a PVR
I have a PVR and for a month now when I add or update a recording using the TV+ app it doesn't show up on the PVR. The app says it's recording and when it's done it shows up in the list of recorded s...
- 10 months ago
I'm not 100% sure myself, but we passed a bulk list of account info to the product/Dev teams to action so it's entirely possible.
xray
10 months agoHero
As a test I initiated a recording of SportsCentre from the app on my phone. I can see it in the browser on my laptop. But I don't see the recording on my VIP boxes. If I wait for a while (a day maybe) it disappears on it's own from the the app/browser.
TELUS_Support
Official Support Team
10 months agoThanks xray - I am checking with the dev team what the reason could be