Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Hi,
Not sure if I'm using this forum properly. Just looking for help and guidance with, (recently installed) Telus TV+ issues, mainly related to getting My Favorites function to work as designed.
Based on my extensive call history to Telus Tech Support over the past 3 weeks, yesterdays's tech support individual agreed that all troubleshooting tactics have been attempted. Next steps was to "run it up the chain of command" and call me back one way or another regarding future update(s) ETA. He could not confirm, nor was he aware of a Sept 20, 2024 update. Patiently waiting on that callback.
Otherwise still familiarizing myself with the new platform. First impressions - form and function needs work, especially on the function side of the equation.
Optikal_Speak wrote:Hi,
Not sure if I'm using this forum properly. Just looking for help and guidance with, (recently installed) Telus TV+ issues, mainly related to getting to work as designed.
Based on my extensive call history to Telus Tech Support over the past 3 weeks, yesterdays's tech support individual agreed that all troubleshooting tactics have been attempted. Next steps was to "run it up the chain of command" and call me back one way or another regarding future update(s) ETA. He could not confirm, nor was he aware of a Sept 20, 2024 update. Patiently waiting on that callback.
Otherwise still familiarizing myself with the new platform. First impressions - form and function needs work, especially on the function side of the equation.
What date did you mean July maybe? My Favorites function was working until that update.
Definitely referring to a Sept 20th update from what I can gather. I'm an August baby😉 Just got installed on Aug 8th.
Googled to see how prevalent issues might be and happened on the Telus Neighborhood Forum a few days ago.
