Forum Discussion
Optik-Kate
TELUS Team Member
2 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Optikal_Speak
2 years agoLeader
I installed (3) TelusTV-21T boxes on Aug 07, 2024. Many hrs (too many) consumed with tech support these past few weeks. Have done modem resets, tv box resets on all and still not able to get My Favorites to work. I can create My Favorites no issues in doing so. When I channel up it scrolls through All Subscribed.
Additional wrinkle when you power off or box goes to sleep and you reactivate, it reverts back to My Subscribed Channels, although the hearts 💟 remain on all the selected favorites.
"Heart it and watch it" is more like "headache and switch it" to another provider 🥴
Hopefully Sept 20th resuscitates the 💟