Forum Discussion
Optik-Kate
TELUS Team Member
2 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
broadcastguy
2 years agoAdvocate
PQ wasn’t the best with the Arris STBs, but it’s completely unacceptable on the new platform. TELUS, and seemingly many of the users in the forum, aren’t the least bit concerned about picture quality.
MrSL
2 years agoRockstar
Personally I have posted so many criticisms since I moved to TELUS 14 months ago but I rarely post these days, cause what is the point. Nothing changes. If you really want to prove 'your' displeasure then vote with your wallet. Don't renew that contract! Maybe TELUS will start listening then...
- Optikal_Speak12 months agoAmbassador
Yes!
And, as a minimum, in the interim Telus should credit everyone the TV (#Themepack) portion of their bill. The Premiums, Crave add-ons, etc seem to functionality adequately.
Shouldn't have to pay for the non-functional experiment portion.
- Flash5432112 months agoOrganizer
This is where I’m at as well. So many phone calls that just fall on deaf ears. They’ve got our money and apparently that’s enough for them.
- Optikal_Speak12 months agoAmbassador
100% in agreement!
TV is not in TELUScope!
They've pivoted to Streaming and OnDemand playing catch-up to rivals like Amazon, Roku, Nvidia, etc.
The Telus Decision-Making Team calculating that the Loyal Customer Base is easy come easy go...so what if we lose a few "cable guys" here and there.
- broadcastguy2 years agoAdvocate
Exactly. I cancelled the TV portion of my TELUS services. I love my fibre internet, so there’s no way I’ll cancel that. I bought an antenna and watch local channels only. For streaming, I subscribe to the usual suspects. That’s all I need. Broadcast TV is slowly on the way out, and clearly TELUS know that—I feel this platform is the bridge between offering live TV service and one day not offering live TV service.
- MrSL2 years agoRockstar
Hi broadcastguy yep, that is my plan too when my contract expires 😉