Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Picture should be there number one issue I know they acknowledged hdr always being on but they should also be fixing the low bitrate feeds they use compared to the old optik system when I was on fibre. Some of these channels are bitrate starved but I don't think they have ever acknowledged it sadly.
Yeah it's nuts. I bought an episode of a cable show from Apple TV to see them side by side vs my recording on Telus TV+ and it was laughable. The Telus broadcast looked like dial up. I have zero confidence in a company that would roll this out. Again, Telus, the box itself is snappy, I like the backlit remote, and the other apps look great, but your TV is unacceptable. Consumers, make some noise, they are getting away with a beta product with nineties resolution.
PQ wasn’t the best with the Arris STBs, but it’s completely unacceptable on the new platform. TELUS, and seemingly many of the users in the forum, aren’t the least bit concerned about picture quality.
Personally I have posted so many criticisms since I moved to TELUS 14 months ago but I rarely post these days, cause what is the point. Nothing changes. If you really want to prove 'your' displeasure then vote with your wallet. Don't renew that contract! Maybe TELUS will start listening then...
Yes!
And, as a minimum, in the interim Telus should credit everyone the TV (#Themepack) portion of their bill. The Premiums, Crave add-ons, etc seem to functionality adequately.
Shouldn't have to pay for the non-functional experiment portion.
Go into the Telus TV apps and search for Speed Test and try that my guess is your internet speed is slow and there must be something wrong with your box. As an example I just run the test on my box and it was showing over 350 Mbs
I am on ethernet on pure fibre gigabit. It's not the connection. It's their compression. Awful.
