Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
KHRTELUS Team Member
TELUS Team MemberThanks Rocky3
There is currently no timeline for the retirement of the Optik 4K PVR and Wireless Digital Boxes. The HD boxes, on the other hand, will start to be retired this year. They were introduced nearly 15 years ago, have not been manufactured for almost 10 and they don't support any OTT apps like Netflix or Prime Video. In addition, hard drives are starting to fail more frequently on this legacy equipment.
For folks on the HD equipment, upgrading to the 4K equivalent is an option. The user interface and functionality is nearly identical, but Netflix and Prime Video are supported on this platform (other apps like Disney+ and Apple TV+ will likely never be supported due to hardware and platform limitations).
That said - the manufacturers of the 4K equipment (Arris and Technicolor) no longer have a license to manufacture and the vendor of the TV platform (MediaKind) has diverted their attention to their next generation IPTV solution, which is based on a very similar chipset and is Android TV-based.
