Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
This is my biggest beef with the TELUS service overall. The only channels that have looked exceptional are the 4K channels, because they’re getting the bandwidth they deserve. The HD channels have always been inferior to Shaw/Shaw Direct. I visit my parents and always notice immediately that their picture quality is superior.
With TELUS, they’ve always catered to the lowest common denominator (the DSL customers) and encoded the channels at a lower bitrate. I thought fibre customers would eventually get what Verizon FiOS customers have experienced since they launched their TV over fibre product in 2006, offering HD at about 17 Mbps. I believe TELUS encodes at about 5 Mbps tops, but that may have changed.
Anyway, best of luck to customers on the new platform going forward!
With TELUS, they’ve always catered to the lowest common denominator (the DSL customers) and encoded the channels at a lower bitrate. I thought fibre customers would eventually get what Verizon FiOS customers have experienced since they launched their TV over fibre product in 2006, offering HD at about 17 Mbps. I believe TELUS encodes at about 5 Mbps tops, but that may have changed.
Anyway, best of luck to customers on the new platform going forward!
I honestly don’t even think the 4k channels in the new platform are getting the bandwidth they deserve.
It makes no sense for the 4K channels to not be given copious amounts of bandwidth. After all, even the lowest tier of fibre has lots of bandwidth and many people are on higher tiers with massive amounts of bandwidth. I think no one would object if a single 4K channel used much more bandwidth, as long as it was rendered properly by the equipment.
- That doesn’t surprise me. I was referring to 4K on the older 4K boxes. I’m still using the Arris equipment I obtained in 2016.
- Ah. I find the older Optik fine especially the 4k
But this new stuff … no bueno
