Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Yes I'm generally ok with the new system (I did complain in this thread or the other one we don't get free previews like MLB extra innings still, yet my parents do on the old optik, seems like an easy fix but unresolved yet, not sure why customers don't get free previews on this platform ever).
I use the app mostly on my nvidia shield (that to me is the future, the app working well on fire stick, apple tv, android, anything the customer has) but I do agree the picture should be an easy fix, I'm hardwired and using fibre and it looks like the new system is bitrate starved compared to the old optik system on fibre and there's more compression. I have been on the system for a year and it's still the same (4k looks fine but regular HD looks worse). That's probably the number one complaint is picture and also likely one of the top things customers look for with a cable provider.
I use the app mostly on my nvidia shield (that to me is the future, the app working well on fire stick, apple tv, android, anything the customer has) but I do agree the picture should be an easy fix, I'm hardwired and using fibre and it looks like the new system is bitrate starved compared to the old optik system on fibre and there's more compression. I have been on the system for a year and it's still the same (4k looks fine but regular HD looks worse). That's probably the number one complaint is picture and also likely one of the top things customers look for with a cable provider.
That was like me in the fall - I never received the free preview of NHL Centre Ice
But yeah pic quality is very sub par
But yeah pic quality is very sub par
