TELUS TV Feature Updates - Ongoing

Your mention of Bell customers having it worse doesn’t make things any better. All it shows is that most corporate management minds in these companies (ie those that signed off on implementing beta products like this) are like-minded in their detachment of the needs of their customers. All it’s going to do is push existing customers away even more so, perhaps to a combination of over-the-air tuners working alongside streaming boxes like Apple TV, so as to still have access to a certain range of speciality channels via streaming providers. 

Like we’re paying Telus for TSN for F1 Racing right now but could easily get better access via the F1 TV app at the same cost. So things are reaching a tipping point, if you will. And unless these problems are resolved expediently, you’ll only see more customers dropping their television packages from typical providers (ie Telus, Bell, etc) and customizing them on their own from an assortment of streaming providers.

Whats hilarious about this all though is that I’ve been mentioning this day would be coming for years to those in your Loyalty Department (who have compensated me immensely for the frustrations I’ve had with your services in the past) but little did I realize that the greatest impetus for this change would be caused by your own companies attempt at creating a streaming box itself. I definitely did not see that coming.

Hi KHR ,

This thread is very large and hard to keep track of what has been previously posted. Apologies if it was previously posted.

As for "telcos giving access to development roadmaps" - well I have never had a need with other companies to spend time looking for answers to problems that really shouldn't be there in a 'Live system'.

Overall I think majority of people are 'very civil' given the issues users deal with on this far from perfect platform. Banging your head against the wall day after day hurts.

Cherry picking reports you didn't mention "Fellow telecom giant Rogers offers a similar cloud-based PVR option through Rogers Ignite where recordings are automatically deleted after one year. A Rogers spokesperson says the company has “no plans” to change that expiry period, which exists to “help manage storage capacity.”