Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
The issue is with 4K tvs and with the box pushing content in hdr even if it’s hd resulting in a blown out picture quality.
I have both the previous iteration 4K Arris box and the Android box and the picture quality for HD is not even in the same league.
The firmware issues with the Android box are confirmed by Telus and apparently we’re to wait for a new Android OS.
Are you using a 4K tv?
It’s honestly a joke they’d push this out to customers. I only use it for 4K and for streaming services.
I have both the previous iteration 4K Arris box and the Android box and the picture quality for HD is not even in the same league.
The firmware issues with the Android box are confirmed by Telus and apparently we’re to wait for a new Android OS.
Are you using a 4K tv?
It’s honestly a joke they’d push this out to customers. I only use it for 4K and for streaming services.
Yup, using 2 4K TV's and one non-4k. Guess I'm lucky I don't have this issue.
- Do your 4k tvs have HDR? I know my 8 or 9 year old Sony tv has 4k but no HDR compatible.Get Outlook for iOS
That I'm not sure. These TV's are 5 or 6 years old, and I don't see anything in the options in the settings about HDR. So I'm guessing they don't have HDR.
