Forum Discussion
Optik-Kate
TELUS Team Member
2 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Kwallz
2 years agoOrganizer
Will there be a way to custom set recordings, specifically, I want to record canucks games only, not every hockey game for every team that comes on tv. I was able to do that with Shaw.
Will there be custom recording extensions sometimes I want 30 min sometimes I want 2 hours. Was able to do this with Shaw.
Will there be function to adjust fast forwarding and re winding. Currently if you press and hold it just fast forwards so fast you can't tell where you are or where you have gone, other devices you can press fast forward 1 time for slow, 2 times for medium 3 times for fast and 4 times for really fast, would be nice to have control of fast forwarding. This was a normal function on Shaw
Will there be a way to set our own preferences when we turn on the tv ? I would like to be able to turn on to tv and watch tv, not get dropped into an android app screen that's hard to navigate away from. I am paying for regular cable tv and want that to be my first option, if I want apps or on demand I would like to choose that myself not be constantly forced to it. That was normal for Shaw as well, really missing this.
The voice assistant only seems to search for things on YouTube. If I ask for a show or a person it searches and only gives results for YouTube, it won't bring up anything from the tv guide, or Netflix or any other app I have. This is pretty useless to be honest. Shaw blue curve would always bring up every option from every platform - Netflix / crave / Amazon etc.
Many things need some work, or else much easier navigation and better instructions I feel like many of these things above should be customizable and use changeable, but I can't seem to find any information on how to do any of this.
Will there be custom recording extensions sometimes I want 30 min sometimes I want 2 hours. Was able to do this with Shaw.
Will there be function to adjust fast forwarding and re winding. Currently if you press and hold it just fast forwards so fast you can't tell where you are or where you have gone, other devices you can press fast forward 1 time for slow, 2 times for medium 3 times for fast and 4 times for really fast, would be nice to have control of fast forwarding. This was a normal function on Shaw
Will there be a way to set our own preferences when we turn on the tv ? I would like to be able to turn on to tv and watch tv, not get dropped into an android app screen that's hard to navigate away from. I am paying for regular cable tv and want that to be my first option, if I want apps or on demand I would like to choose that myself not be constantly forced to it. That was normal for Shaw as well, really missing this.
The voice assistant only seems to search for things on YouTube. If I ask for a show or a person it searches and only gives results for YouTube, it won't bring up anything from the tv guide, or Netflix or any other app I have. This is pretty useless to be honest. Shaw blue curve would always bring up every option from every platform - Netflix / crave / Amazon etc.
Many things need some work, or else much easier navigation and better instructions I feel like many of these things above should be customizable and use changeable, but I can't seem to find any information on how to do any of this.
Nollind
2 years agoFriendly Neighbour
Wow, thank you for relaying these issues with the Telus TV Digital box, as I’m now doubly glad I didn’t “upgrade” to it and stuck with our older Optik TV 4K box instead, since it still has all of the TV features you mentioned.
- Kwallz2 years agoOrganizerYea, I wonder if there is a way to "downgrade" to the older better setup . . . I'm pretty disappointed 😪