Forum Discussion
Optik-Kate
TELUS Team Member
2 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Montell
2 years agoAdvocate
I want to say thank you for making android tv more similar to your telus boxes adding 4k channels. I have a nvidia shield, its more powerful, more robust, well developed piece of hardware then telus optik box. Users should be able to use devices like this and not lose features from the telus cheap android box.
I was just about to send my telus android box back to telus which I was provided free of charge along with a second also free.
But then I noticed there's no PPV channels on the android shield tv? Why is it always something missing? Just give us the same experience on any android device, please stop just putting things on the cheap telus android box, nobody wants to use them, telus is renting me them for free, I would love to send these back, but theres always something left out with you guys when I try to use another android device that is more powerful and works better.
Where are ppv's on other android tv devices??? There all android tv devices, just develop on these devices in unison...
Hopefully if you add ppv channels to android tv I can give you my boxes back you gave free to me.
KHR
TELUS Team Member
2 years agoHi Montell,
While the underlying code is all Android TV, development on the TELUS TV Digital Box is always going to be a bit ahead of Nvidia Shield, Sony TV and Chromecast with Google TV. Because TELUS controls the on-screen start-up experience and hardware, feature implementation is usually somewhat more straightforward and doesn't always involve lawyers. Some 3rd parties consider PPV and movie rentals as 'in-app' purchases, with comes with all sorts of fun.
All of that said - we are working to bring Pay Per View to the TELUS TV+ app in the future.
- Montell2 years agoAdvocate
Thanks that makes sense. I guess just from an end user perspective though, I was hoping these android boxes telus wants us to use were more of a "just in case" option for elderly or others who somehow dont have a smart device already in 2023.
To me the future is your app's, not in cable companies supplying boxes like its the 90's. I hope development on the apps themselves becomes a main priority, that is where the world is going. Everyone has there favorite, apple tv, shield tv, google tv. Telus supplied a cheap, fairly slow and under powered android hardware option that many end users dont want to use, its another device they need to add and setup.You guys are also battling issues already sorted on things like an nvidia shield such as the colorspace issue. Nvidia shield properly outputs rec .709 color space for Standard def, and HDR BT 2020 for HDR. This forum is littered with complaints about that with your android box that still seems to be pushed on users for features.
I have a friend with shaw, Friday I told him 4k is now available on android tv, he said ok im switching to telus, Im tired of having a cable company box as a separate device, just let me use my nvidia shield or apple tv, I dont want a cable company box,or there devices, its more remotes, more crap in my living room.
Then I gave him the bad news as he is a big boxing fan and PPV at times is only available for some big fights through cable providers, that PPV is missing. He said I guess its not time to switch yet then.
I hope telus see's the advantages here to putting the priority into the app, not having to reinvent the wheel, waste resources on android hardware and try to fix things like the colorspace issue which have already been hashed out by major companies like nvidia on the shield. I hope the app on main stream devices becomes the development teams priority in the future. Everyone has one already in there homes and it means less headaches for telus to support. And telus rented me two of these android boxes for free, I doubt its making much money.