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Switching to Prime Video randomly
I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't...
Hi everyone, a quick update that Amazon has deployed a fix for this issue and this is now resolved. The issue originated from a bug within the Prime Video app on handheld devices that causes random start-ups on the boxes. Please ensure you have the latest Prime Video app on the phone or tablet that you're using. If you're still experiencing this issue, please chime in and let us know. Thank you for everyone's patience while we worked with Amazon to address this issue.
Optik-Kate
TELUS Team Member
TELUS Team MemberHi All, it's been over a month since the Prime Video has been updated, checking in to see if the issue is still reoccurring.
I have not had this happen recently.
However, the PVR message about "browse recordings" does still come up while watching recordings.... while it is on the screen, you cannot pause, fast forward or do anything. It also will suddenly "skip to live tv" while it is recording a program.
I know a few people experiencing this.
