Forum Discussion
Lwells
2 years agoFriendly Neighbour
Stanley Cup Final Recording Cut Off
I have Telus TV+, with the new boxes and cloud recordings. I recorded the Stanley Cup Final game between the Oilers and Panthers last night. The recording ended before the game did, so we missed th...
Lwells
2 years agoFriendly Neighbour
OK, thanks for looking into it. For your reference, my recording was 3 hours and 4 minutes long I believe, and the actual Sportsnet broadcast was 3 hours. The recording stopped when there were maybe 2 or 3 minutes left in the game, so it ran slightly long.
TELUS_Support
Official Support Team
2 years agoTo help prevent this in the future, you can try extending the recording time:
Manual Recording: Recording the program following the game should be a work around.
Check Scheduled Recordings: Ensure there are no overlapping scheduled recordings that might have caused the recording to stop early.
- Lwells2 years agoFriendly Neighbour
There is no such option on the new cloud-based TV+ system that I can find.
- TELUS_Support2 years ago
Official Support Team
Sorry, just meant to try recording the program following the game and that should be a workaround.