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Barrick's avatar
Barrick
Neighbour
3 years ago

Series recordings

So I just switched from Eastlink to Telus and am dealing with the new Cloud PVR. 

 

1. Cannot tell on the guide whether a show is new or a rerun, why is that?

2. Cannot set a series to record when I select first run only, as I get the message there are no first runs currently scheduled. Why would that matter, I should be able to set a series recording for first run only shows even if no first run shows are scheduled in the next 2 weeks.

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  • Optik-Kate's avatar
    Optik-Kate
    Icon for TELUS Team Member rankTELUS Team Member

    Hi Barrick , we're aware of these two experience gaps and are working towards a fix. Thank you for your patience while we work on improving the TV experience, please stay tuned for updates.