Forum Discussion
Series Recordings - Deleted once current series ends?
So in addition to the current status of Series Recording issues to numerous to mention. I have noticed that once a Series Recording is set (despite the fact it may just disappear at any time for no rhyme or reason 🙄) and the current season ends it no longer appears in your upcoming Scheduled Series Recordings?
It appears to be automatically deleted and you would have to search out and find this program in the future to set another series recording? Why?
No doubt I'm invariably going to forget to set another series recording until I realize that a new season is airing...
With my last service provider who shall remain nameless (Cough cough - Shaw 😆) You were able to view ALL of the Series Recordings that were set in an individual list where you could modify, amend, delete, prioritize etc. Great, because it would record a new season when or if it was released!
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Optik-KateTELUS Team Member
Hi MrSL , do you have an example of the series name and channel? The team is digging into this to see how we can improve the experience of the series that ended.
I posted that over a month ago, I can't remember now which program I was referring too...
Easy to replicate though. Set a 'Series Recording' on one coming to broadcast it's last scheduled episode and see if it remains in your 'Scheduled Series Recordings' once the final episode has aired and been recorded. 😉
- Optik-Kate
touche!
- A-B
Community Manager
We have a catch-all Optik thread here with tips and tricks. Optik-Kate here's another example for you!
