Forum Discussion
gianadawn
2 years agoFriendly Neighbour
Remote not powering tv off
I just received the new TelusTv-21T with the Google remote. Everything on my TV works volume, mute, power on, etc. but it won’t power my TV off. Any suggestions?
- 2 years agoThank you that did it. Lucky #138 for the win. Thanks again
Rocky3
2 years agoGuardian
No, I was wondering if it asked you if setup worked and offer a second chance to setup. Again since mine worked first time I cannot check if it offers an alternate menu if suggested one does not work.
gianadawn
2 years agoFriendly Neighbour
Yes it did. it asked if it worked and then it offered another code and that one didn’t work and it went through a few different ones until finally it said that it couldn’t be connected or matched or whatever it said
- KHR2 years ago
TELUS Team Member
Hi gianadawn
What brand of TV do you have? I can provide instructions on manual pairing and codes if you can share the TV brand.
- gianadawn2 years agoFriendly Neighbour
Awesome thank you so much. It is an RCA Smart TV Virtuoso. But not a Roku.
- KHR2 years ago
TELUS Team Member
1. Press and hold both the input and OK buttons on your remote for 3 seconds. The green LED should stay on.
2. Enter the first code using the number pad. The green LED will blink twice and then go off.
3. Test the mute or volume up/down button. If these work, you're done.
4. If they don't work, repeat steps 1-3 for subsequent codes.
179
138
192
213
212
170
139
105
104
092
059
036
035
018
017
011
009
325