Forum Discussion
gianadawn
2 years agoFriendly Neighbour
Remote not powering tv off
I just received the new TelusTv-21T with the Google remote. Everything on my TV works volume, mute, power on, etc. but it won’t power my TV off. Any suggestions?
- 2 years agoThank you that did it. Lucky #138 for the win. Thanks again
Rocky3
2 years agoGuardian
I ran into similar issue with another vendor. There is/was more than one TV in a brand that has different on/off. setup was also different than here.
Did the setup recognise your TV brand and give you an option to ignore first choice and try another. I cannot test that since it found my TV and all works.
- gianadawn2 years agoFriendly NeighbourYes, give me a few different options, but none of them seem to work. If you’re talking about when it gives you the option and it tells you to try the mute and volume buttons. There was only the one that seemed to work and it won’t shut the TV off.
- Rocky32 years agoGuardian
No, I was wondering if it asked you if setup worked and offer a second chance to setup. Again since mine worked first time I cannot check if it offers an alternate menu if suggested one does not work.
- gianadawn2 years agoFriendly NeighbourYes it did. it asked if it worked and then it offered another code and that one didn’t work and it went through a few different ones until finally it said that it couldn’t be connected or matched or whatever it said