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gianadawn's avatar
gianadawn
Friendly Neighbour
2 years ago
Solved

Remote not powering tv off

I just received the new TelusTv-21T with the Google remote. Everything on my TV works volume, mute, power on, etc. but it won’t power my TV off. Any suggestions?
  • gianadawn's avatar
    gianadawn
    2 years ago
    Thank you that did it. Lucky #138 for the win. Thanks again
Nighthawk's avatar
Nighthawk
Icon for Community Power User rankCommunity Power User
2 years ago

Try going into the system settings on the TV box and enable HDMI CEC. The box is able to turn my TV on or off without the remote even pointed at it with HDMI CEC enabled.

 

Settings > Device Settings > Device Preferences > HDMI

  • gianadawn's avatar
    gianadawn
    Friendly Neighbour
    2 years ago
    Unfortunately all that allows my Telus remote to do is turn the actual wifi box on and off. But it doesn’t turn the tv off. Or on actually. So I have to use my original TV remote to turn the TV on or off. Kind of frustrating.
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