Forum Discussion
Recordings and scheduled recordings cleared from all 3 profiles
My wife is incredibly frustrated and I'm feeling at a loss. All of our recordings and scheduled recordings disappeared. We saw our shows, went back to the guide, and back to recordings and it all was ...
Same thing happened to me today, lost all my recorded shows and all my scheduled recordings are also wiped out. Extremely frustrated with this new and subpar cloud system Telus is using. Wished I never switched to Telus.
I feel for you. It's happened to me once again since. Both times I spoke to tech support, heard back once after each time that back end support was reviewing and called loyalty both times after to reduce a bit of the frustration because in the end nothing could be done. Wife and I are now in the habit of keeping a written record of what shows we're recording in case it clears again.
