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Recordings Red Circle đź”´
This should a pinned thread for everyone to keep adding too since it seems to be another ongoing issue with recording flaws. Here is the list of shows currently showing in my recordings that have a R...
Hi RobG3987, Grimmt is correct that there's something going on with the metadata where unavailable shows are being shown as recordable. I flagged this about a month ago to the development team and it looks like we just finished testing a new build that should help with this experience. We're aiming to have a new release by the end of the month.
I'm also working on a new thread to showcase the new features that we've launched in the hopes of providing transparency. Please stay tuned!
Rob, I too reported this issue a while back.
They had a developer take a look and it cleared up once a developer did something.
A week later some more showed up (6, I think) and when I reported on my thread - the next day they were removed.
I have not had another one since - being now just over a week.
I believe the issue may be sourced by metadata changes to the programming. I think in some cases, recordings become obsolete or they are moved to another time slot. There must be a window where clean up routines are not being applied properly (if at all). Also, for me, these recordings don't show up on the TelusTV+ app on iOS or PC, only on the TelusTV-21T boxes.
In almost every case I encountered, there was something weird with the recording - i.e. a title change or a channel change or a time change for the programs.
I hope they can run whatever routine that fixed my recordings (removed), for you.
- Yes, I remember reading your thread about it.
I've actually had this happen frequently but normal they resolve and disappear after a short period,, but this time they are lingering and aren't going away.
Just another issue in the never ending and never improving system.- Can't even get responses to DM from Optik-Kate and A-B
Guess their whole support system is dysfunctional now.
