Forum Discussion
Solved
Recording
I signed on to Telus in September and the recording feature has never worked. I get the error "you are not subscribed" eventhough there is a charge on my monthly bill for $10 for cloud recording! I have called and spoke to customer service 7 times (not exagerating) and still no fix. They keep transferring me to other departments and I am on hold for hours. Does anyone out there have a fix for me.
Hello! Just following up on this. Would you be able to log out and log back in, to see if it's been resolved?
4 Replies
- A-B
Community Manager
Hello! Just following up on this. Would you be able to log out and log back in, to see if it's been resolved?
- After 4 months it is finally working.
- A-B
Hello. I'll send you a private message to discuss, thanks.
Not sure where you are sending it. I have heard nothing from Telus.
