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BakermanCoq's avatar
BakermanCoq
Friendly Neighbour
2 years ago

Recording scheduling PGA on CBS or NBC not workng

Anyone else having problems with series recording of PGA on NBC or CBS? All other series recording works fine including recording of PGA on golf channel. This just started a few weeks ago. I’ve cancelled and rescheduled the recording schedule several times using several of the options and tried rebooting the pvr box but still no luck. 

8 Replies

  • BakermanCoq's avatar
    BakermanCoq
    Friendly Neighbour

    I tried that - any day, any time, including reruns - and it still does not work. This is not a solution so I do not consider this problem resolved as indicated in your messages. 

      • Optik-Kate's avatar
        Optik-Kate
        Icon for TELUS Team Member rankTELUS Team Member

        BakermanCoq Thank you for raising this issue. The investigation team has provided the following workaround:

         

        Recordings on channel 925 NBC Golf seem to work better than recording on channels 135 and 133 because 135/133 varies in recording dates and times based on the network needs whereas 925 is the dedicated broadcast channel.

         

        The golf network only carries morning activity and the main networks carry the afternoon play on the weekend. You should be able to set a recording for the morning play on 925 and then the afternoon play on 135 or 133.

         

        We would suggest going in and creating a setting for any day all day for the amount of recordings. You will have to set two recordings, one for Thursday and Friday, plus the weekend mornings on 925, and another for the weekend on 135 or 133 as those are different channels.

         

        We will explore why the series is not working. We have some ideas and will confirm if we can resolve this with the broadcasters.

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Hello. I'll send you a private message to discuss further, thanks.