Forum Discussion

250LR's avatar
250LR
Neighbour
2 years ago

Recorded show on my devices

When will Telus upgrade the tv app to include recorded shows?

3 Replies

  • Optik-Kate's avatar
    Optik-Kate
    Icon for TELUS Team Member rankTELUS Team Member

    Hi 250LR, cloud recording is only compatible with the latest Optik TV platform. If you're a current Optik TV customer with earlier versions of 4K boxes, you can request to be migrated via this link: telus.com/tvboxrequest

    However, please remember that you cannot revert to older equipment once the migration is complete. I encourage you to review feedback from other users within this forum to make an informed decision before migrating. Hope that helps!

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    On the latest Optik TV platform, cloud PVR recording does allow recorded programs to be watched on a number of devices. You can check out the page at our website HERE. 

    • 250LR's avatar
      250LR
      Neighbour
      How do I use the cloud platform or enable it ?
      Sent from my iPhone