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Pvr is off-line msg while skipping ad
Watching a recording, press skip to move through a commercial, recording freezes, message pop-up says Pvr is offline. No, it's not, we're watching a recording! Sometimes if we restart the program ...
We'll send you a private message to discuss further, thanks.
Every channel that was recorded has this issue intermittently. Also when watching live TV and we want to wind back a couple of minutes we get a message that says "it's not available as too many people are watching TV or there are recordings in progress." Which is not true in either case.
I'm wondering if our optik system needs to be totally dismantled and rebuilt.
TELUS_Support
Official Support Team
Official Support TeamWe'll send you a private message to discuss further, thanks.
