Forum Discussion

Neighbour

3 years ago

Previous Button

Currently got the new Telus box and when I’m hitting the previous button to go between 2 sports games , the channel I’m going to isn’t live and it is behind 30 seconds . I have to click forward to mak...

Optik-Kate

TELUS Team Member

3 years ago

Hi Franklyn , upon confirming with our development team, the current 30 seconds behind live is the intended experience to ensure playback quality is optimal and no buffering is experienced when jumping between channels. That said, we have a release coming in October where we'll reduce the duration to 10 seconds to improve the viewing experience. Please stay tuned!

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Forum Discussion

Previous Button

Related Content

TelusTV-21T button in front

pdf print button missing?

Previous Channel (not showing live feed)

does porting a number cancel your previous plan?

Pressing buttons on incoming phone calls

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