Forum Discussion
Grimmt
3 years agoAmbassador
Please, oh Please, flag Chek News at 5 (and 6) As a Series
I reported this issue back in April, as have a number of other subscribers. I need to use the guide and go into Channel 121 : Check News at 5 show-details to view upcoming timeslots and then ind...
TELUS_Support
Official Support Team
2 years agoThis is a known issue that our Optik team is aware of and actively working to resolve. Appreciate your patience!
Grimmt
2 years agoAmbassador
Any update on this? ... I've removed the solution status as this is not resolved.
I've tried numerous times to set/reset the series schedule:
o sometimes I can set the series, then it works for a day and gets reset (no further recordings)
o sometimes I can set the series, then it works for a day and then drops off for 2 weeks (or so) before it shows a future scheduled recording for a day (or so)
o sometimes I can NOT set a series recording even though it's shows as an option (gets removed after 3 or 4 seconds)
o sometimes I can NOT set a series (not even shown as an option)
o daily one-off recordings can be set but that's ridiculous
You have had a full year to fix this - why is this so difficult?
- TELUS_Support2 years ago
Official Support Team
Hi Grimmt - We are working on this issue. Our dev team is aware of having to record every instance individually