Forum Discussion
Grimmt
2 years agoAmbassador
Please, oh Please, flag Chek News at 5 (and 6) As a Series
I reported this issue back in April, as have a number of other subscribers. I need to use the guide and go into Channel 121 : Check News at 5 show-details to view upcoming timeslots and then ind...
TELUS_Support
Official Support Team
11 months agoThis is a known issue that our Optik team is aware of and actively working to resolve. Appreciate your patience!
Grimmt
10 months agoAmbassador
Any update on this? ... I've removed the solution status as this is not resolved.
I've tried numerous times to set/reset the series schedule:
o sometimes I can set the series, then it works for a day and gets reset (no further recordings)
o sometimes I can set the series, then it works for a day and then drops off for 2 weeks (or so) before it shows a future scheduled recording for a day (or so)
o sometimes I can NOT set a series recording even though it's shows as an option (gets removed after 3 or 4 seconds)
o sometimes I can NOT set a series (not even shown as an option)
o daily one-off recordings can be set but that's ridiculous
You have had a full year to fix this - why is this so difficult?
- TELUS_Support10 months ago
Official Support Team
Hi Grimmt - We are working on this issue. Our dev team is aware of having to record every instance individually