Forum Discussion
Please, oh Please, flag Chek News at 5 (and 6) As a Series
I reported this issue back in April, as have a number of other subscribers. I need to use the guide and go into Channel 121 : Check News at 5 show-details to view upcoming timeslots and then ind...
Should I just give up?
Series broke yet again .. my series recording worked for about 4 days and then broke - I cleared the series and set up again and it worked for another 3 or 4 days and now hasn't worked for the entire last week. The next current CHEK News at 5 series recording scheduled for the series is November 4,5 and 6 - what about Oct 27,28,29,30,31, Nov 1 and 2?
I'm guessing you have some poor soul sitting in a closet somewhere that is manually setting up series recordings metadata for the one-off episodes. Unfortunately, when this poor soul takes a day off for being sick or take their child to the doctor; all hell breaks loose. How can this be so difficult - there are automated scripts that can be written to look after this!
I've been more than civilised but my patience is getting so .. very .. short.
Edit: updated missing dates.
TELUS_SupportOfficial Support Team
This is a known issue that our Optik team is aware of and actively working to resolve. Appreciate your patience!
Any update on this? ... I've removed the solution status as this is not resolved.
I've tried numerous times to set/reset the series schedule:
o sometimes I can set the series, then it works for a day and gets reset (no further recordings)o sometimes I can set the series, then it works for a day and then drops off for 2 weeks (or so) before it shows a future scheduled recording for a day (or so)
o sometimes I can NOT set a series recording even though it's shows as an option (gets removed after 3 or 4 seconds)
o sometimes I can NOT set a series (not even shown as an option)
o daily one-off recordings can be set but that's ridiculousYou have had a full year to fix this - why is this so difficult?
- TELUS_Support
Hi Grimmt - We are working on this issue. Our dev team is aware of having to record every instance individually
